Cannot Print or Connect

If you need to redo printer setup:

Redo printer setup if one of the conditions below applies.

• If you have replaced a computer or wireless router
• If you have changed wireless router settings
• If you have changed the printer connection method (Wi-Fi/wired LAN/USB)

Visit here for more on the setup procedure.

If you have forgotten the administrator password specified for the printer:

• Forgot Administrator Password of Printer

If none of the above applies:

See Printer Suddenly Stopped Working for Some Reason.

If this does not solve the problem, contact your nearest Canon service center to request a repair.